We have received a mail with the following subject line in the source:
Subject: =?iso-8859-1?Q?RE=3A_Neues_FogBugz-System=3A_Auflisten_aller_F=E4lle_=28C?=
=?iso-8859-1?Q?ase_31092=29?=
which would be (correctly decoded):
RE: Neues FogBugz-System: Auflisten aller Fälle (Case 31092)
However, FogBugz decoded it like this:
RE: Neues FogBugz-System: Auflisten aller Fälle (C ase 31092)
Not only does it look ugly, but because of this, it was attached to a new case instead of appending it to the existing case.