Snippets, mostly used in emails, work in the main comment field of a case as well. Can they be used in a "long text" type field added with the Custom Fields plugin?
|
9
1
|
|
|||
|
|
4
|
Snippets do not currently work in custom fields, but we have a case open to consider adding this functionality Up-vote this question to show your support for adding this feature. |
|||
|
|
