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1

i just upgraded our installation to FogBugz 7 tonight, but on recent cases which a developer had resolved, and were assigned to me - i'm not getting a button to just close the case. it lets me assign it or resolve it, but not close.

also, the status dropdown is empty for some reason.

could my database not have been properly upgraded?

thanks, Kirk

flag	asked Feb 2 2010 at 7:28 Kirk Marple 21●1

Arsène von Wyss · Answer 1 · 2010-02-02 19:03:15Z UTC

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Have you installed the Workflow plugin? If not, install it, it includes a complete status management UI and should let you see what is available and what not.

answered Feb 2 2010 at 19:03

Arsène von Wyss
1,355●3●9

thanks - i just installed that, and now i can see that on my statuses page, i'm getting everything in the 'active' list (both 'active' and 'resolved (xxx)'. somehow on the upgrade, it didn't split my existing resolved statuses into the new 'resolved' bucket in the workflow section. – Kirk Marple Feb 2 2010 at 23:28

after upgrading to FogBugz 7, not getting option to close resolved cases

1 Answer