How is the assigned user determined for cases submitted by bugzscout? The default user for the area to which the case is assigned? I would like to keep my defaults for the project and areas, and just for cases sent through bugzscout have them be assigned to a different user from the default. Is this possible?
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The cases are assigned to the primary contact for the project/area and can't be changed. As Michael said, you can get a lot more flexibility if you use the XML API to submit them. The trade-off is that the API must be accessed by a real (licensed) user. At Fog Creek, we use an area within each project for BugzScout bugs. That way we can set the primary contact for them appropriately. |
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BugzScout has no way to do this. The API does however, and you can use all the same bugzscout features by using the api. The only downside is you need to have an API token to make any calls. |
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