Question

Hi

Is there a script to hide these buttons? We don't use them and new users find it confusing, specially when "Assign" and "Reply" seem closely related.

Thanks Mike

Answer 1

You mean you never get mail, aside from FogBugz users?

The following BugMonkey customization should get you what you're after:

name:          Hide Spam, Reply, and Forward buttons
description:   Hides all Spam, Reply and Forward buttons on the list page and case page to avoid confusion
author:        Michel de Ruiter & Dane Bertram
version:       1.0.0.1

js:

// give the first visible action button at the bottom of the list page (after removing spam & reply) rounded corners
$('#idActionP a:visible:first').addClass('actionButtonLeft');

css:

/* hide the spam, reply, and forward buttons on the case page */
.buttonbar .spam, .buttonbar .reply, .buttonbar .forward {
  display: none !important;
}

/* hide the spam and reply buttons on the list page */
#spam, #reply {
  display: none;
}

You might need to clear you browser cache to get it to work.