This isn't a specific support request, so much as just a general request for advice or blog posts or knowledge base threads you might suggest I read. I work on a team of web appli …

How does changing a case estimate affect EBS? I think I know and am going to answer this one myself so I have a place to find it later. :-)

EBS is pretty complicated-sounding. Is there a simple explanation of how it operates?

I think my devs have made a bunch of bad estimates and I just want to start this whole EBS thing from scratch. What do I do?

When I modify the visible columns in grid view I would like the columns that I select to remain until I choose to change them. However, the next time I go back to the view listing …

On the global milestones report, when you view per-user timelines, the legend shows it's possible for an user (or a case?) to be blocked. When does this happen?

Say I have a top level case C1 that has a number of subcases on it (C2..Cn). I assign C1 to milestone M1, and all of C2..Cn to M1 also. Time passes..... We decide to move some of …

I am using the FogBugz hosted service for issue tracking and Mercurial for version control. I'd like my Mercurial repository to show up in FogBugz and to be able to relate changes …

I would love to be able to add and edit cases from Excel (similar to TFS). It would be great to load results from a filter, update the results, and\or add new cases from Excel.

We have a number of projects, most of which contain two areas: Documentation and Software. Occasionally, the project in which a bug occurs is not clear (our customers typically dep …

If I use "Edit Timesheet" to put time against a case, it doesn't show up as a case edit for search purposes. If I have a filter of updated:yesterday updatedby:me it won't catch th …

With the FogBugz UI I can enter something like type:"wiki" edited:"yesterday" into the search box and get back a nice listing of the wiki articles that changed. I'd like do this p …

Is it possible to create a report or search filter that will allow me to review all cases I have ever touched (e.g. assigned to me at one point or that I have added comments to)?

I often create new cases based on another case. Examples: create a bug in my project from a customer's report, keeping the tech support communication separate from the bug in dev …

Lets say I accidentally deleted my on demand account. How much time do I have to wait until my deleted URL becomes available for me to register?