User ars&#232;ne von wyss - FogBugz Knowledge Exchange most recent 30 from http://fogbugz.stackexchange.com 2012-02-09T05:03:28Z http://fogbugz.stackexchange.com/feeds/user/78 http://www.creativecommons.org/licenses/by-nc/2.5/rdf http://fogbugz.stackexchange.com/questions/1714/feature-request-allow-to-share-filters-for-groups Feature Request: Allow to share filters for groups Arsène von Wyss 2010-02-02T23:06:49Z 2011-10-18T11:55:47Z <p>Currently, filters can be either personal or shared. It would be nice to share filters for specific groups only, so that only users which have access to those groups also see the filters.</p> <blockquote> <p><img src="http://www.gravatar.com/avatar/baf927dcc0b0c5d0f41dece1e575aa0f?s=32&amp;d=identicon&amp;r=PG" alt="Fog Creek" /> <a href="http://fogbugz.stackexchange.com/questions/1023/whats-that-kiwi-logo-and-case-number-at-the-bottom-of-my-feature-request" rel="nofollow">Case FC1223219</a></p> </blockquote> http://fogbugz.stackexchange.com/questions/1880/feature-request-ability-to-manage-working-schedule-of-users-via-the-plugin-api-a Feature Request: Ability to manage working schedule of users via the Plugin API and XML API Arsène von Wyss 2010-02-09T21:42:34Z 2011-08-15T15:48:08Z <p>Our users track their leave times (vacations etc.) in an external system. Now we have the problem that we'd like to synchronize those with FogBugz, so that users do not have to keep several calendars/systems in sync.</p> <p>So I wanted to implement a plugin which runs as daily task, but I didn't find out how to modify the users vacations. Is there an entity class? Or can I use the database classes to manage those records? Or do I have to connect to the DB directly via ADO (please not...)?</p> <blockquote> <p><img src="http://www.gravatar.com/avatar/baf927dcc0b0c5d0f41dece1e575aa0f?s=32&amp;d=identicon&amp;r=PG" alt="Fog Creek"> <a href="http://fogbugz.stackexchange.com/questions/1023/whats-that-kiwi-logo-and-case-number-at-the-bottom-of-my-feature-request" rel="nofollow">Case FC1438743</a></p> </blockquote> http://fogbugz.stackexchange.com/questions/1687/feature-request-migrating-mails-into-fogbugz Feature Request: Migrating mails into FogBugz Arsène von Wyss 2010-02-01T17:48:50Z 2011-05-26T21:14:13Z <p>I unfortunately have some customers which have the bad habit of sending support mails to my personal address instead of FogBugz.</p> <p>So my currect approach is to either manually open a case or mail FogBugz myself - both are not optimal.</p> <p>Therefore, it would be great if I could just forward the mail without editing it to the FogBugz address, and FogBugz would figure out that this is a mail that needs to be imported:</p> <ul> <li>The sender (forwarder actually) is a known FogBugz user</li> <li>The mail has an empty body (or just whitespace) before the forwarded mail body - just as FogBugz now already recognizes the forwarded parts to be hidden</li> <li>Valid header information can be inferred from the Subject, To, CC and From lines</li> </ul> <p>In this case, FogBugz could just "remove the envelope", so that the originally forwarded mail would be inserted along with the correct correspondent. The one which forwarded the mail could be set as case opener.</p> <p>Since I don't see how I could implement this via plugin I'm posting it as feature request.</p> <p><strong>EDIT</strong>: Now that we have IMAP support, the preferred way of doing this is to simply move the message into the FogBugz mailbox for pick-up.</p> http://fogbugz.stackexchange.com/questions/1564/documentation-for-auto-linking-in-bug-events-and-inconsistency-in-localization Documentation for auto-linking in bug events - and inconsistency in localization for links in wikis vs cases Arsène von Wyss 2010-01-22T12:56:40Z 2011-05-16T19:03:37Z <p>I'm pretty sure that this is covered somewhere in the docs, but I was unable to find it, except for the rudimentary <a href="http://www.fogcreek.com/FogBugz/docs/70/topics/basics/LinkingCases.html" rel="nofollow">Linking Cases</a>. I'm looking for a complete reference on what is auto-linked in the bug event text. I know of the following patterns:</p> <h3>links to cases</h3> <pre><code>case XXX (site localized name for "case") bug XXX bugs ID: XXX bugz ID: XXX bugzid: XXX </code></pre> <h3>link to wikis</h3> <pre><code>WXXX Article XXX (including localized names for "article") Wiki XXX (link to wiki page XXX) </code></pre> <h3>webpage urls</h3> <pre><code>http://url (link to URL) https://url (link to URL) </code></pre> <p>Are there more?</p> <hr> <p><strong>Edit:</strong> Still looking for documentation.</p> <p>However, in the meantime, I asked the source - and I believe that there is a bug in FogBugz... in the static (!) constructor of <code>CBugRelationList</code> the patterns are apparently built for case/bug and wiki matching. However, in contrast to the wiki pattern which uses <code>FB_*_ALL</code> (containing a static list of localized entries), the case pattern uses <code>FB_CASE</code> which is a localizable entry which may change depending on the language of the current <code>CLocalizer</code> instance. However, since the pattern is static, it will not match other patterns anymore such as the German "Fall XXX", which used to get matched in FB6 AFAIR.</p> <blockquote> <p><img src="http://www.gravatar.com/avatar/baf927dcc0b0c5d0f41dece1e575aa0f?s=32&amp;d=identicon&amp;r=PG" alt="Fog Creek"> <a href="http://fogbugz.stackexchange.com/questions/1023/whats-that-kiwi-logo-and-case-number-at-the-bottom-of-my-feature-request" rel="nofollow">Case FC1861702</a></p> </blockquote> http://fogbugz.stackexchange.com/questions/1718/why-is-add-case-unavailable-even-if-enough-unambiguous-information-exists-to-fi Why is "Add Case" unavailable even if enough unambiguous information exists to fill out the bug? Arsène von Wyss 2010-02-03T09:04:46Z 2011-04-25T15:49:26Z <p>This is not a duplicate of <a href="http://fogbugz.stackexchange.com/questions/1188/why-is-fogbugz-telling-me-cannot-add-case" rel="nofollow">Why is FogBugz telling me “Cannot add case”?</a> - even if it is quite similar.</p> <p>Lets say I have set up a list filter which lists cases from Project A, ordered by milestones. Below each milestone line I can not add a case with the "Add Case" - so far everything is as expected.</p> <p>Now lets assume that I want to exclude a milestone from my view. This is only possible with a "<code>-FixFor:MilestoneName</code>" search string, since the built-in Milestone filter only allows to choose a specific milestone to show, but not the other way around.</p> <p>However, as soon as there is data in the search string, the "Add Case" is disabled. So (ignoring implementation details), it is obvious that the behavior should remain the same as before; there is not less information available to FogBugz in order to perform the quick add.</p> <p>This is a general problem; as long as only axis are used, the information available to add a new case is quite often unambiguous. For instance, another use case is to add a "<code>assignedto:me</code>" (<a href="http://fogbugz.stackexchange.com/questions/1715/feature-request-allow-me-as-user-selection-in-shared-filters" rel="nofollow">which works for all users if the filter is shared, in contrast to the built-in Assigned To filter criteria</a>), where it is clear that the new case must be assigned to me.</p> <p>Therefore it would feel "natural" that the search axis is handled just like a normal criteria where applicable, and that this doesn't block the addition of new cases.</p> http://fogbugz.stackexchange.com/questions/1706/bug-xml-api-lets-community-users-log-in-but-returns-not-logged-on-afterwards Bug: XML API lets community users log in, but returns "Not logged on" afterwards Arsène von Wyss 2010-02-02T17:15:48Z 2011-04-14T04:06:11Z <p>I need to be able to retrieve Wiki articles using the XML API and a token from a community user. The very same community user has access to this wiki via normal FB interface, so it seems strange that he or she cannot access the articles via XML API.</p> <p>I know the history of that... quite a long time ago, to be exact on February 29th 2008, a security problem was found in FB6 with community users and the XML API - in consequence, the XML API access was disabled for community users (and the problem in general was addressed and fixed as well).</p> <p>However, with the release of V7 and the updated API as well as the new plugin APIs, it's very inconvenient that one cannot access the XML API via a token of a community user, and I don't see a real reason for that.</p> http://fogbugz.stackexchange.com/questions/3786/how-do-i-use-the-community-case-list-plugin/4180#4180 Answer by Arsène von Wyss for How do I use the Community Case List plugin? Arsène von Wyss 2010-08-25T18:30:07Z 2010-11-04T18:57:58Z <p>Just as adambox wrote, there is no additional setting. The plugin mostly uses the faculties built into FogBugz and just adds a list of cases which are filtered not by correspondent but rather by projects and group permissions.</p> <p>To see it in action, use a community user which has been granted rights on a project that has public submission enabled.</p> http://fogbugz.stackexchange.com/questions/1686/whats-new-in-fogbugz-7/1688#1688 Answer by Arsène von Wyss for What's new in FogBugz 7? Arsène von Wyss 2010-02-01T17:51:02Z 2010-09-28T15:14:06Z <p><a href="http://www.fogcreek.com/FogBugz/KB/indexWindows7.html#relnotes" rel="nofollow">http://www.fogcreek.com/FogBugz/KB/indexWindows7.html#relnotes</a></p> http://fogbugz.stackexchange.com/questions/3764/can-non-fogbugz-users-log-in-and-find-out-the-status-of-their-cases/3778#3778 Answer by Arsène von Wyss for Can non-FogBugz users log in and find out the status of their cases? Arsène von Wyss 2010-07-26T22:55:23Z 2010-07-27T19:25:58Z <p>Anonymous and Community users who email into FogBugz can check the status of their case(s) on <a href="http://www.fogcreek.com/FogBugz/docs/70/topics/customers/Allowingcustomerstoenterc.html" rel="nofollow">the public status page described here</a>. You can also install my <a href="http://www.fogcreek.com/fogbugz/plugins/plugin.aspx?ixPlugin=30" rel="nofollow">Community Case List</a> plugin, which is free and offers more information about cases for community users.</p> http://fogbugz.stackexchange.com/questions/3757/how-do-i-attach-the-ticket-numbers-to-the-case/3779#3779 Answer by Arsène von Wyss for How do I attach the ticket numbers to the case? Arsène von Wyss 2010-07-26T22:59:16Z 2010-07-26T22:59:16Z <p>From your other questions I assume that you mean the tickets used to allow external users to view cases. The plugin I pointed you to in <a href="http://fogbugz.stackexchange.com/questions/3764/can-non-fogbugz-users-log-in-and-find-out-the-status-of-their-cases" rel="nofollow">http://fogbugz.stackexchange.com/questions/3764/can-non-fogbugz-users-log-in-and-find-out-the-status-of-their-cases</a> does allow you to view, add and remove tickets for individual cases when editing them.</p> http://fogbugz.stackexchange.com/questions/861/can-we-have-digest-emails-rather-than-an-email-for-every-case-edit/3732#3732 Answer by Arsène von Wyss for Can we have digest emails rather than an email for every case edit? Arsène von Wyss 2010-07-23T09:10:04Z 2010-07-23T09:10:04Z <p>I think of a similar way to handle this as David Morris, but with an important difference: Since FogBugz tracks visits on a case anyways, it would be great to use this information to skip additional notifications.</p> <p>This means that I'd like to be able to setup in my profile that I want to skip future notifications of cases until I have visited that case or a certain time span has passed. This in addition to a collection interval would be great: I could set-up to be notified of changes after, say, 5 minutes and not afterwards until I have visited the case or after 3 days.</p> <p>This would send me notifications with possibly multiple edits (such as an email sent and a change to resolved (waiting for info)) after 5 minutes with an info that "future notifications will be skipped for 3 days without viewing the case", and then no more notifications for 3 days or until I looked at the case.</p> http://fogbugz.stackexchange.com/questions/1759/bug-encoded-subject-lines-with-line-break-are-handled-wrong Bug: Encoded subject lines with line break are handled wrong Arsène von Wyss 2010-02-04T09:58:34Z 2010-07-17T14:19:11Z <p>We have received a mail with the following subject line in the source:</p> <pre><code>Subject: =?iso-8859-1?Q?RE=3A_Neues_FogBugz-System=3A_Auflisten_aller_F=E4lle_=28C?= =?iso-8859-1?Q?ase_31092=29?= </code></pre> <p>which would be (correctly decoded):</p> <pre><code>RE: Neues FogBugz-System: Auflisten aller Fälle (Case 31092) </code></pre> <p>However, FogBugz decoded it like this:</p> <pre><code>RE: Neues FogBugz-System: Auflisten aller Fälle (C ase 31092) </code></pre> <p>Not only does it look ugly, but because of this, it was attached to a new case instead of appending it to the existing case.</p> <blockquote> <p><img src="http://www.gravatar.com/avatar/baf927dcc0b0c5d0f41dece1e575aa0f?s=32&amp;d=identicon&amp;r=PG" alt="Fog Creek" /> <a href="http://fogbugz.stackexchange.com/questions/1023/whats-that-kiwi-logo-and-case-number-at-the-bottom-of-my-feature-request" rel="nofollow">Case FC1846668</a></p> </blockquote> http://fogbugz.stackexchange.com/questions/3015/how-do-you-hide-closed-tasks-from-community-users/3091#3091 Answer by Arsène von Wyss for How do you hide closed tasks from community users? Arsène von Wyss 2010-05-18T15:09:54Z 2010-05-18T15:09:54Z <p>No, there is currently no such feature in the plugin.</p> <p>As workaround you can remove the tickets from the cases (this is possible via plugin before closing cases or directly on the database if you're hosting it yourself). This hides the cases from the list, since they are then no longer seen as "public" cases.</p> <p>It is planned however to extend the plugin some day to allow more flexible handling of the list, probably by using a (customizable) XSL transformation to generate the wanted output, so that you could handle sorting, visibility, grouping etc. via the stylesheet.</p> <p>However, since the plugin is only an internal project which we shared with the FogBugz community because we though others might find it useful, I cannot give you a date when new features will be implemented and available. Sorry for that.</p> http://fogbugz.stackexchange.com/questions/1715/feature-request-allow-me-as-user-selection-in-shared-filters Feature Request: Allow "me" as user selection in (shared) filters Arsène von Wyss 2010-02-02T23:09:51Z 2010-03-03T08:22:17Z <p>Sharing filters is great, but often you create a filter which for instance is a layout of work items to do for the user looking at the filter.</p> <p>Basically, this can currently be achieved by using the text search "assignedto:me" - but if I could just choose "-- Me --" in the dropdown when configuring the filter this would be somewhat nicer.</p> <blockquote> <p><img src="http://www.gravatar.com/avatar/baf927dcc0b0c5d0f41dece1e575aa0f?s=32&amp;d=identicon&amp;r=PG" alt="Fog Creek" /> <a href="http://fogbugz.stackexchange.com/questions/1023/whats-that-kiwi-logo-and-case-number-at-the-bottom-of-my-feature-request" rel="nofollow">Case FC1853967</a></p> </blockquote> http://fogbugz.stackexchange.com/questions/2118/how-do-i-search-for-all-cases-assigned-to-someone-in-a-particular-area-code/2123#2123 Answer by Arsène von Wyss for How do I search for all cases assigned to someone in a particular area code? Arsène von Wyss 2010-02-22T08:26:49Z 2010-02-22T08:26:49Z <p>A plugin could implement an additional search axis to implement just that. If you're working with .NET, you could quite easily do this yourself.</p> http://fogbugz.stackexchange.com/questions/1968/ability-for-community-users-to-enter-their-phone-number/2005#2005 Answer by Arsène von Wyss for Ability for community users to enter their phone number Arsène von Wyss 2010-02-16T20:41:31Z 2010-02-17T22:34:29Z <p>Greg has a good idea, and you could write a plug-in to manage additional info on community users (and/or enable them to do so).</p> <p>The plugin architecture allows you to <a href="https://developers.fogbugz.com/default.asp?W7" rel="nofollow">change the user list and edit user page</a>. You could make a plugin that simply allows you to edit the phone number for community users.</p> http://fogbugz.stackexchange.com/questions/1989/search-for-count-of-tags/2002#2002 Answer by Arsène von Wyss for Search for count of tags Arsène von Wyss 2010-02-16T20:36:36Z 2010-02-17T21:16:42Z <p>Maybe you should ask for some <a href="http://fogbugz.stackexchange.com/questions/2035/tag-cloud-plugin" rel="nofollow">Tag Cloud Plugin</a> or so? ;)</p> http://fogbugz.stackexchange.com/questions/1828/access-rights-for-community-users-and-wikis/1830#1830 Answer by Arsène von Wyss for Access rights for community users and Wiki's. Arsène von Wyss 2010-02-08T09:40:18Z 2010-02-17T19:40:53Z <p>This feature <a href="http://www.fogcreek.com/FogBugz/docs/70/topics/advanced/Permissions.html" rel="nofollow">has been added with V7</a> - if you need it in V6, you have to code it yourself (I've done that in the past, but for the ASP version).</p> http://fogbugz.stackexchange.com/questions/1999/is-there-a-way-to-order-results-by-an-aggregate-function-using-the-cselectquery-a/2001#2001 Answer by Arsène von Wyss for Is there a way to order results by an aggregate function using the CSelectQuery API? Arsène von Wyss 2010-02-16T20:34:42Z 2010-02-16T21:20:59Z <p>How about using a nested query? that may do the trick, because the "total" value is then accessible as "normal" column.</p> <p>Example using this approach to address the specific query in the question above:</p> <pre><code> CSelectQuery qryBugCountsByCategoryID = api.Database.NewSelectQuery("Bug"); qryBugCountsByCategoryID.AddSelect("Bug.ixCategory"); qryBugCountsByCategoryID.AddSelect("COUNT(*) as TotalCases"); qryBugCountsByCategoryID.AddGroupBy("Bug.ixCategory"); CSelectQuery qryCategories = api.Database.NewSelectQuery("Category"); qryCategories.AddSelect("Category.sCategory as Category"); qryCategories.AddSelect("BugCounts.TotalCases"); qryCategories.AddInnerJoinSelect(qryBugCountsByCategoryID, "BugCounts", "Category.ixCategory=BugCounts.ixCategory"); qryCategories.AddOrderBy("BugCounts.TotalCases Desc"); </code></pre> http://fogbugz.stackexchange.com/questions/1970/can-i-create-a-milestone-which-applies-to-more-than-one-project-but-is-not-globa/2004#2004 Answer by Arsène von Wyss for Can I create a milestone which applies to more than one project, but is not Global? Arsène von Wyss 2010-02-16T20:39:57Z 2010-02-16T20:39:57Z <p>Maybe you should have less projects and use areas to separate the cases which are currently in the different projects of one group.</p> <p>E.g. the current projects become areas, the current groups become projects.</p> <p>My experience is that reducing the project count is usually a good thing (last but not least for EBS), and using areas to separate components/subprojects/... seems like a good fit.</p> http://fogbugz.stackexchange.com/questions/1937/feature-request-for-workflow-reassign-to-last-assignee/1944#1944 Answer by Arsène von Wyss for Feature Request for Workflow: Reassign to last assignee Arsène von Wyss 2010-02-11T23:13:53Z 2010-02-11T23:13:53Z <p>While not always the exact last assignee, we found that the two special persons <code>-- Case Resolver --</code> and <code>-- Case Closer --</code> did work pretty well to bounce the cases back.</p> http://fogbugz.stackexchange.com/questions/1926/limit-projects-visible-to-community-users/1927#1927 Answer by Arsène von Wyss for Limit Projects visible to community users Arsène von Wyss 2010-02-11T16:03:51Z 2010-02-11T16:03:51Z <p>I'm the author of the <a href="http://www.fogcreek.com/FogBugz/plugins/plugin.aspx?ixPlugin=30" rel="nofollow">Community Case List</a> plugin. Glad to hear that you find it useful!</p> <p>The plugin does not implement any case input facility. Therefore, it cannot really change the way the public submission works; javascript code to restrict the projects in the project drop-down seems to be quite a hack, but I could maybe try that.</p> <p>What I could do otherwise is to add a per-project override for the project visibility (so that you could force it to be visible in the list even without public submission). Would that solve your problem? In that case, your customers could however only use mails to submit cases, and not the public submission web page, so I guess that this does not really solve your issue.</p> <p>Maybe FogCreek should enhance the public submission to "Enabled for everyone", "Enabled for community users only", and "Disabled"; you could edit your question to make it a feature request.</p> http://fogbugz.stackexchange.com/questions/1845/feature-request-dynamic-case-list-for-the-wiki/1881#1881 Answer by Arsène von Wyss for Feature Request: Dynamic case list for the wiki Arsène von Wyss 2010-02-09T21:44:54Z 2010-02-09T21:44:54Z <p>Have you looked at the <a href="http://www.fogcreek.com/FogBugz/plugins/plugin.aspx?ixPlugin=30" rel="nofollow">Community Case List</a> plugin? It may do what you need (not as wiki plugin, but otherwise).</p> http://fogbugz.stackexchange.com/questions/1815/convert-milestones-between-global-and-project/1831#1831 Answer by Arsène von Wyss for Convert milestones between global and project Arsène von Wyss 2010-02-08T09:48:41Z 2010-02-08T09:48:41Z <p>I might add this feature to my <a href="http://www.fogcreek.com/FogBugz/Plugins/plugin.aspx?ixPlugin=24" rel="nofollow">Milestone Management</a> plugin, but I'm not yet sure if and when. I guess it would be one-way to start with (e.g. convert a global milestone to a project milestone) and only allowed if only one project uses the milestone in the first place.</p> http://fogbugz.stackexchange.com/questions/1741/upgrade-to-7-1-setup-couldnt-set-website-to-asp-2-0/1795#1795 Answer by Arsène von Wyss for Upgrade to 7.1 setup couldn't set website to asp 2.0 Arsène von Wyss 2010-02-05T00:06:37Z 2010-02-05T00:06:37Z <p>Make sure that the FogBugz application pool is enabled.</p> http://fogbugz.stackexchange.com/questions/1728/moving-to-ms-sql-server-express-need-to-reduce-database-size-by-deleting-email-a/1736#1736 Answer by Arsène von Wyss for Moving to MS SQL Server Express, need to reduce database size by deleting email attachments Arsène von Wyss 2010-02-03T21:37:24Z 2010-02-03T21:37:24Z <p>I think you should get your answers from the <a href="http://www.fogcreek.com/fogbugz/KB/dbsetup/FogBugzSchema.html" rel="nofollow">FB Database Schema</a>.</p> <p>Note that you can also get the schema of <em>your</em> database by querying the <code>/default.asp?pg=pgSchema</code> URL.</p> http://fogbugz.stackexchange.com/questions/1712/fogbugz-ondemand-storage-limitations/1713#1713 Answer by Arsène von Wyss for FogBugz OnDemand Storage Limitations Arsène von Wyss 2010-02-02T21:34:27Z 2010-02-02T21:34:27Z <p>As far as I know there is an attachment size limit of 10MB in effect.</p> <p>See <a href="http://fogbugz.stackexchange.com/questions/1666/getting-around-the-10mb-upload-issue-in-fogbugz-on-demand" rel="nofollow">this question</a> for more information.</p> http://fogbugz.stackexchange.com/questions/1699/after-upgrading-to-fogbugz-7-not-getting-option-to-close-resolved-cases/1707#1707 Answer by Arsène von Wyss for after upgrading to FogBugz 7, not getting option to close resolved cases Arsène von Wyss 2010-02-02T19:03:15Z 2010-02-02T19:03:15Z <p>Have you installed the Workflow plugin? If not, install it, it includes a complete status management UI and should let you see what is available and what not.</p> http://fogbugz.stackexchange.com/questions/1691/feature-request-more-information-in-error-reports-sent-to-plug-in-authors/1705#1705 Answer by Arsène von Wyss for Feature Request: More Information in error reports sent to plug-in authors Arsène von Wyss 2010-02-02T16:06:24Z 2010-02-02T16:06:24Z <p>Good point. Especially the FB version, since some issues are not related to the plugin but to FB.</p> <p>I had a user report to me a bug where actually the <code>shadow</code> folder was overflowing, giving him a disk full error, and this just happened while my plugin was loading.</p> http://fogbugz.stackexchange.com/questions/1698/how-to-unbind-unused-licenses-from-old-computers/1704#1704 Answer by Arsène von Wyss for How to unbind unused licenses from old computers? Arsène von Wyss 2010-02-02T16:04:34Z 2010-02-02T16:04:34Z <p>You can remove them in the database if you wish to do so. However, the message is informative, you can re-activate the licenses using the order number and e-mail address at any time on the new machine, that should get rid of your license problem.</p> http://fogbugz.stackexchange.com/questions/1687/feature-request-migrating-mails-into-fogbugz/5979#5979 Comment by Arsène von Wyss Arsène von Wyss 2010-11-19T12:10:19Z 2010-11-19T12:10:19Z Yes, I know that function and tried it. But in Exchange configurations you are apparently not allowed to actually send those mails unless you are allowed to send mails on behalf of the sender (which typically isn't the case in this scenario). http://fogbugz.stackexchange.com/questions/991/how-do-i-allow-community-users-to-see-a-list-of-their-cases/1394#1394 Comment by Arsène von Wyss Arsène von Wyss 2010-10-28T15:24:09Z 2010-10-28T15:24:09Z I'm working on a fix, some database changes unfortunately broke the plugin. Stay tuned! http://fogbugz.stackexchange.com/questions/3762/how-do-users-follow-up-on-their-case-where-they-are-waiting-for-more-info Comment by Arsène von Wyss Arsène von Wyss 2010-07-26T22:57:00Z 2010-07-26T22:57:00Z Possible duplicate: <a href="http://fogbugz.stackexchange.com/questions/3764/can-non-fogbugz-users-log-in-and-find-out-the-status-of-their-cases" rel="nofollow" title="can non fogbugz users log in and find out the status of their cases">fogbugz.stackexchange.com/questions/3764/&hellip;</a> http://fogbugz.stackexchange.com/questions/1564/documentation-for-auto-linking-in-bug-events-and-inconsistency-in-localization/2076#2076 Comment by Arsène von Wyss Arsène von Wyss 2010-02-22T08:24:40Z 2010-02-22T08:24:40Z Okay, thanks! I already wondered whether this question had been seen by someone at all... ;) http://fogbugz.stackexchange.com/questions/2121/is-it-possible-get-an-offline-evaluation-version Comment by Arsène von Wyss Arsène von Wyss 2010-02-22T08:22:34Z 2010-02-22T08:22:34Z Note that the &quot;asp&quot; file endings is just facade, since V7 everything runs on top of .NET; the Linux version just uses Mono as framework to run on. http://fogbugz.stackexchange.com/questions/1999/is-there-a-way-to-order-results-by-an-aggregate-function-using-the-cselectquery-a/2001#2001 Comment by Arsène von Wyss Arsène von Wyss 2010-02-22T08:20:42Z 2010-02-22T08:20:42Z Thanks for posting the code. I have used something similar in one of my plugins, and that's why I had the idea in the first place. However, I do not find this too bad, because it describes what it does pretty well. (But I agree that FB should support the other way of doing things as well.) http://fogbugz.stackexchange.com/questions/1963/subject-line-renamed-is-not-recognized-by-email-parser/1979#1979 Comment by Arsène von Wyss Arsène von Wyss 2010-02-16T20:47:23Z 2010-02-16T20:47:23Z For &quot;advanced&quot; users, the possibility to create a regex which a named group would be great... http://fogbugz.stackexchange.com/questions/1967/add-a-markup-editor-to-the-wiki/1974#1974 Comment by Arsène von Wyss Arsène von Wyss 2010-02-16T20:43:01Z 2010-02-16T20:43:01Z @mmaster, no it's not. It's &quot;just&quot; about markdown for cases, which currently have no formatting whatsoever. http://fogbugz.stackexchange.com/questions/1926/limit-projects-visible-to-community-users/1936#1936 Comment by Arsène von Wyss Arsène von Wyss 2010-02-11T23:17:30Z 2010-02-11T23:17:30Z It's actually not that simple. It seems that the project list gets populated via AJAX request, so that changing its functionality is not just a matter of changing some HTML option items. As for the groups, in my plugin I had to implement a direct query on the database because there is currently no API for that. Therefore I don't think that this information is readily available. http://fogbugz.stackexchange.com/questions/1845/feature-request-dynamic-case-list-for-the-wiki/1881#1881 Comment by Arsène von Wyss Arsène von Wyss 2010-02-11T00:47:04Z 2010-02-11T00:47:04Z I see. It shouldn't be to much of a problem to create a Wiki plugin which shows &quot;public&quot; cases. Maybe I could even add this to my plugin (and - since inserting a wiki content block is an explicit operation - not check for the public submission flag). However, I'm currently busy with other things, so don't expect an update with this feature in the next days. http://fogbugz.stackexchange.com/questions/1715/feature-request-allow-me-as-user-selection-in-shared-filters/1834#1834 Comment by Arsène von Wyss Arsène von Wyss 2010-02-09T20:46:40Z 2010-02-09T20:46:40Z Thanks. As you may have seen, the problem with this workaround is that the &quot;Add Case&quot; functionality is not available anymore. See <a href="http://fogbugz.stackexchange.com/questions/1718/why-is-add-case-unavailable-even-if-enough-unambiguous-information-exists-to-fi" rel="nofollow" title="why is add case unavailable even if enough unambiguous information exists to fi">fogbugz.stackexchange.com/questions/1718/&hellip;</a> http://fogbugz.stackexchange.com/questions/1815/convert-milestones-between-global-and-project/1831#1831 Comment by Arsène von Wyss Arsène von Wyss 2010-02-09T20:45:25Z 2010-02-09T20:45:25Z Okay, I'll think about it. http://fogbugz.stackexchange.com/questions/1759/bug-encoded-subject-lines-with-line-break-are-handled-wrong/1765#1765 Comment by Arsène von Wyss Arsène von Wyss 2010-02-05T08:54:34Z 2010-02-05T08:54:34Z That was quick - thanks! http://fogbugz.stackexchange.com/questions/1753/working-on-in-visual-studio-add-in Comment by Arsène von Wyss Arsène von Wyss 2010-02-04T20:32:59Z 2010-02-04T20:32:59Z Second that! I believe that there has already been a discussion for such a feature either in the FC support forums or in this one, but I didn't find it. http://fogbugz.stackexchange.com/questions/1706/bug-xml-api-lets-community-users-log-in-but-returns-not-logged-on-afterwards Comment by Arsène von Wyss Arsène von Wyss 2010-02-04T20:29:09Z 2010-02-04T20:29:09Z Sure. We have an application and store the help pages in the FogBugz wiki. The application retrieves the help pages via XML API for further processing and rendering. We need to use a community user because this login is &quot;shipped&quot; with the application.