User rich armstrong - FogBugz Knowledge Exchangemost recent 30 from http://fogbugz.stackexchange.com2012-02-09T04:27:54Zhttp://fogbugz.stackexchange.com/feeds/user/6http://www.creativecommons.org/licenses/by-nc/2.5/rdfhttp://fogbugz.stackexchange.com/questions/9213/feature-request-allow-deletion-of-the-schedule-item-categoryFeature Request: Allow deletion of the schedule item categoryRich Armstrong2011-09-19T19:27:04Z2012-02-06T14:22:00Z
<p>I can't delete the Schedule Item category because it has "special meaning" for Evidence Based Scheduling. But I can't figure out exactly what special use it has that would prevent EBS from functioning without it (or, more precisely, without cases that can be marked as it.)</p>
<p>If I can use EBS successfully without using schedule items, I should be able to delete schedule items so as not to confuse my users.</p>
http://fogbugz.stackexchange.com/questions/6419/using-elmah-logging-exception-on-the-fogbugz/9904#9904Answer by Rich Armstrong for Using Elmah - Logging exception on the FogBugzRich Armstrong2012-02-02T13:32:07Z2012-02-02T13:32:07Z<p>Please see this StackOverflow.com question:</p>
<p><a href="http://stackoverflow.com/questions/1342474/fogbugz-and-elmah-communication-plugin">http://stackoverflow.com/questions/1342474/fogbugz-and-elmah-communication-plugin</a></p>
http://fogbugz.stackexchange.com/questions/8157/does-fogbugz-integrate-with-sharepointDoes FogBugz integrate with Sharepoint?Rich Armstrong2011-05-10T17:37:40Z2012-01-26T13:22:00Z
<p>We have Sharepoint on the server where we want to install FogBugz. Is this okay, and is there any integration?</p>
http://fogbugz.stackexchange.com/questions/677/how-do-i-filter-by-multiple-users-or-projectsHow do I filter by multiple users or projects?Rich Armstrong2009-11-12T03:19:50Z2012-01-23T20:57:11Z
<p>The filter dropdown only allows me to filter by one project or one assigned user.</p>
<p>What if I want one filter that shows all cases in a given project, assigned to, say, me or assigned to the "Up for Grabs" virtual user?</p>
<p>The drop-downs only allow selection of one Project, Area, Status, etc. How about allowing multiple with a UI something like this?</p>
<pre><code>[-] Category
[ ] Features
[ ] Bugs
[ ] Inquiries
[ ] Schedule Items
------------------
All
None
Apply
</code></pre>
<blockquote>
<p><img src="http://www.gravatar.com/avatar/baf927dcc0b0c5d0f41dece1e575aa0f?s=32&d=identicon&r=PG" alt="Fog Creek"> <a href="http://fogbugz.stackexchange.com/questions/1023/whats-that-kiwi-logo-and-case-number-at-the-bottom-of-my-feature-request" rel="nofollow">Case FC1888031</a></p>
</blockquote>
http://fogbugz.stackexchange.com/questions/9770/feature-request-better-flagging-for-cases-invisible-to-the-assignee/9847#9847Answer by Rich Armstrong for Feature Request: Better flagging for cases invisible to the assigneeRich Armstrong2012-01-20T21:48:55Z2012-01-20T21:48:55Z<p>I just watched a demo of a possible implementation of this feature. Barring any QA dealbreakers, this will ship in an upcoming version, as a daily task that checks for visibility/editability and posts a notification to the admins.</p>
http://fogbugz.stackexchange.com/questions/9413/estimate-values-should-always-be-in-the-same-units/9425#9425Answer by Rich Armstrong for Estimate values should always be in the same unitsRich Armstrong2011-10-20T17:05:56Z2012-01-13T14:29:42Z<blockquote>
<p><img src="http://www.gravatar.com/avatar/baf927dcc0b0c5d0f41dece1e575aa0f?s=32&d=identicon&r=PG" alt="Fog Creek"> <a href="http://fogbugz.stackexchange.com/questions/1023/whats-that-kiwi-logo-and-case-number-at-the-bottom-of-my-feature-request" rel="nofollow">Case FC2152301</a></p>
</blockquote>
<p>This is now fixed, but it's in an upstream version, so may take a while to filter out to release.</p>
http://fogbugz.stackexchange.com/questions/7782/feature-request-play-media-files-with-an-embedded-playerFeature Request: Play media files with an embedded playerRich Armstrong2011-04-07T19:43:24Z2012-01-11T21:22:00Z
<p>We get voicemails from our system emailed into FogBugz. I sure wish I didn't have to download each one of them and play them in a separate application, given the number of embeddable players out there.</p>
<blockquote>
<p><img src="http://www.gravatar.com/avatar/baf927dcc0b0c5d0f41dece1e575aa0f?s=32&d=identicon&r=PG" alt="Fog Creek"> <a href="http://fogbugz.stackexchange.com/questions/1023/whats-that-kiwi-logo-and-case-number-at-the-bottom-of-my-feature-request" rel="nofollow">Case FC2044056</a></p>
</blockquote>
http://fogbugz.stackexchange.com/questions/9723/attach-files-to-discussion-board-posts/9792#9792Answer by Rich Armstrong for Attach Files to Discussion Board PostsRich Armstrong2012-01-11T17:37:53Z2012-01-11T17:37:53Z<p>Discussion boards are not under development. Sorry.</p>
http://fogbugz.stackexchange.com/questions/9736/collapsible-entries-in-a-case/9791#9791Answer by Rich Armstrong for Collapsible entries in a caseRich Armstrong2012-01-11T17:36:58Z2012-01-11T17:36:58Z<p>There are a bunch of workarounds for this:</p>
<ul>
<li>Use BugzScout to capture these stack traces, which will allow you to stop them from appending to the case automatically.</li>
<li>For these cases, create a parent case where discussion can happen unmolested.</li>
<li>By convention, have all discussion happen via case event edit of the oldest entry.</li>
</ul>
http://fogbugz.stackexchange.com/questions/9786/how-do-i-clear-all-of-the-cases-from-a-database/9790#9790Answer by Rich Armstrong for How do I clear all of the cases from a database?Rich Armstrong2012-01-11T17:33:20Z2012-01-11T17:33:20Z<p>The answer depends on whether you're running on your own servers or FogBugz On Demand, and depends on which database platform.</p>
<p>For On Demand, we can reset your entire database to its initial state if you contact us directly.</p>
http://fogbugz.stackexchange.com/questions/9739/exclude-from-automatic-replies/9789#9789Answer by Rich Armstrong for Exclude from automatic repliesRich Armstrong2012-01-11T17:32:07Z2012-01-11T17:32:07Z<p>This can be done using a database trigger if you run FogBugz on your own servers. Or, you can make a code change and recompile. It would not be possible with FogBugz On Demand.</p>
http://fogbugz.stackexchange.com/questions/9721/kanban-speed-issues/9788#9788Answer by Rich Armstrong for Kanban Speed IssuesRich Armstrong2012-01-11T17:04:31Z2012-01-11T17:04:31Z<p>The Kanban board plug-in was developed by an outside developer.</p>
http://fogbugz.stackexchange.com/questions/9732/custom-fields-improvement/9787#9787Answer by Rich Armstrong for CUSTOM FIELDS IMPROVEMENTRich Armstrong2012-01-11T17:03:20Z2012-01-11T17:03:20Z<p>We already allow project-specific custom fields. We will likely not be offering anything more granular than that.</p>
http://fogbugz.stackexchange.com/questions/9752/feature-request-native-two-factor-authentication-like-gmail-two-factor-etc/9757#9757Answer by Rich Armstrong for Feature Request: Native Two Factor Authentication, (like GMail two factor, etc)Rich Armstrong2012-01-05T18:17:43Z2012-01-05T18:17:43Z<p>This is not a dupe of the phone factor request, which was deferred. This request should have its day in court and compete with other features. We'll happily file this when it reaches our top 100 feature requests by votes. </p>
http://fogbugz.stackexchange.com/questions/9389/phonefactor-or-other-two-factor-auth-mechanism-for-self-hosted-fb/9390#9390Answer by Rich Armstrong for PhoneFactor or other two-factor auth mechanism for self hosted FBRich Armstrong2011-10-17T13:27:02Z2012-01-03T19:29:18Z<p>The current version allows the admin to select the Strict Password policy:</p>
<p>The Strict Password Policy will enforce the following rules whenever a password is set: </p>
<p>Passwords must be at least 8 characters long</p>
<p>Passwords must contain:</p>
<ul>
<li>At least 1 uppercase letter</li>
<li>At least 1 lowercase letter</li>
<li>At least 1 number</li>
<li>At least 1 special character (@,#,$,etc.)</li>
</ul>
<p>We also have mechanisms in place to prevent brute force attacks against FogBugz via password-guessing. After a certain number of incorrect attempts, even a correct guess will not let you in until a period of time has elapsed. You can get the details from the code if you own FogBugz.</p>
<p>We don't pretend that these are enough for everyone ever in the history of the world. Security and authentication are always a moving target and needs are different depending on the data being secured. We find that our current authentication mechanism strikes a workable balance.</p>
<p>If these policies are insufficient for your organization, the next step is to restrict access to the FogBugz web site itself so that a user never even reaches the FogBugz web site/application, without having been authenticated to your satisfaction. Of course, this would require you to host FogBugz on your servers. Fortunately, those users who require stronger security than is built into FogBugz have mostly self-selected into FogBugz for Your Server anyway.</p>
http://fogbugz.stackexchange.com/questions/9632/why-is-a-search-3x-faster-than-an-saved-search-which-is-2x-faster-than-an-equival/9697#9697Answer by Rich Armstrong for Why is a search 3x faster than an saved search which is 2x faster than an equivalent filter?Rich Armstrong2011-12-14T16:11:00Z2011-12-14T16:11:00Z<p>We're working all-out on performance, including search performance, for upcoming releases. I'll create a case to inspect this scenario and roll it into our work.</p>
http://fogbugz.stackexchange.com/questions/9657/forward-mutliple-cases/9687#9687Answer by Rich Armstrong for Forward mutliple casesRich Armstrong2011-12-12T19:44:55Z2011-12-12T19:44:55Z<p>You should be using the <strong>Notify</strong> feature, not the <strong>Forward</strong> feature to interact with other FogBugz users. If this person is not a FogBugz user, can you clarify what the use case is for forwarding cases?</p>
http://fogbugz.stackexchange.com/questions/9621/feature-request-add-milestone-to-project-group/9686#9686Answer by Rich Armstrong for Feature Request: Add milestone to project groupRich Armstrong2011-12-12T19:43:19Z2011-12-12T19:43:19Z<p>Thanks, we'll file this feature when it reaches our top 100 by votes.</p>
http://fogbugz.stackexchange.com/questions/9632/why-is-a-search-3x-faster-than-an-saved-search-which-is-2x-faster-than-an-equival/9685#9685Answer by Rich Armstrong for Why is a search 3x faster than an saved search which is 2x faster than an equivalent filter?Rich Armstrong2011-12-12T19:42:26Z2011-12-12T19:42:26Z<p>Your use of the search axis is going to the database and doing something like:</p>
<pre><code>AND sTitle LIKE ('%SpecialUpload%')
</code></pre>
<p>Because this is a database operation, it's faster than your other search, which goes to the search index and so hits a completely separate code path.</p>
<p>If you add a search for <code>title:SpecialUpload</code> rather than adding a search for <code>SpecialUpload</code> alone.</p>
http://fogbugz.stackexchange.com/questions/9650/combining-filters/9684#9684Answer by Rich Armstrong for Combining filtersRich Armstrong2011-12-12T19:38:50Z2011-12-12T19:38:50Z<p>Any number or date field can use the <code>..</code> operator.</p>
<pre><code>priority:1..3
opened:"-5d..-10m"
</code></pre>
<p>You can add searches like this to your filter.</p>
<p>I'm going to close this question, though, because it's not about combining filters, per se, so is unlikely to be useful to others.</p>
http://fogbugz.stackexchange.com/questions/9672/request-show-changes-before-saving-a-wiki-page/9683#9683Answer by Rich Armstrong for Request: "Show changes" before saving a wiki pageRich Armstrong2011-12-12T19:37:12Z2011-12-12T19:37:12Z<p>Thanks! It's unlikely we'll be doing another round of features on the wiki any time soon, but we'll file this when it reaches our top 100 by votes.</p>
http://fogbugz.stackexchange.com/questions/9677/time-stamp-on-time-sheet-entry/9682#9682Answer by Rich Armstrong for Time Stamp on time sheet entryRich Armstrong2011-12-12T19:36:05Z2011-12-12T19:36:05Z<p>Thanks, we'll file this as a feature request when it reaches the top 50 by votes.</p>
http://fogbugz.stackexchange.com/questions/9662/possibility-to-pass-the-filter-as-a-page-url-parameter/9681#9681Answer by Rich Armstrong for Possibility to pass the filter as a page url parameterRich Armstrong2011-12-12T19:34:59Z2011-12-12T19:34:59Z<p>Sorry, Kanban is no longer under active development.</p>
http://fogbugz.stackexchange.com/questions/9663/possibility-to-create-a-kanban-workflow/9680#9680Answer by Rich Armstrong for Possibility to create a kanban workflowRich Armstrong2011-12-12T19:34:13Z2011-12-12T19:34:13Z<p>Sorry, Kanban is not under active development.</p>
http://fogbugz.stackexchange.com/questions/9678/how-to-set-priority-for-a-cases-when-adding-it-through-bugzscout/9679#9679Answer by Rich Armstrong for How to set priority for a cases when adding it through "Bugzscout".Rich Armstrong2011-12-12T19:10:42Z2011-12-12T19:10:42Z<p>Hmmm. The priority should be the default priority for your install, which might be set to 7. To explicitly set the priority, you'll have to use the XML API.</p>
<p>You'll want to use an API token that you generate, and then make an API call rather than a BugzScout call. You can still specify all the parameters, like <strong>sScoutDescription</strong>. But this also opens up other functionality for you, like setting the <strong>fScoutStopReporting</strong> flag programmatically.</p>
<p>We use this all the time to use FogBugz to monitor RSS feeds. We pick up the last 10 items in the feed and "submit" all of them with <strong>fScoutStopReporting</strong> set to 1. Thus only one case comes up for each new item in the feed.</p>
http://fogbugz.stackexchange.com/questions/3154/how-do-i-find-bugs-with-no-bug-eventsHow do I find bugs with no bug events?Rich Armstrong2010-05-24T18:50:10Z2011-11-30T19:22:00Z
<p>Some of my bug records appear to have no bug events. How do I find them?</p>
http://fogbugz.stackexchange.com/questions/9119/feature-request-ability-to-create-multiple-select-custom-fields/9204#9204Answer by Rich Armstrong for Feature Request: Ability to create multiple-select custom fieldsRich Armstrong2011-09-19T16:44:53Z2011-11-30T16:35:48Z<p><strong>Update:</strong> If anyone is interested in taking a shot at writing a new plugin to provide this functionality, I am working with a customer on it now, so please <a href="http://www.fogcreek.com/sendmail.html" rel="nofollow">contact me</a> before you put in a lot of work!</p>
<p>Thanks for the request! We'll file it as an official request when it reaches our top 100 feature requests by votes. To get it there, vote up this question!</p>
http://fogbugz.stackexchange.com/questions/9573/what-is-new-in-fogbugz-8-7-grid-view-case-view/9600#9600Answer by Rich Armstrong for What is new in fogbugz 8.7 grid view/case view?Rich Armstrong2011-11-29T14:35:43Z2011-11-29T14:35:43Z<p>There are no functional changes. Just an initial visual refresh. We have been playing around with some pretty big changes, but are still deciding how to implement them without confusing longstanding power users. But we didn't want to slow down the visual refresh.</p>
http://fogbugz.stackexchange.com/questions/9598/feature-request-notify-groups-with-the-notify-plug-in/9599#9599Answer by Rich Armstrong for Feature Request: Notify Groups with the Notify Plug inRich Armstrong2011-11-29T14:18:36Z2011-11-29T14:18:36Z<p>Good idea! We'll file this when it reaches our top 100 features by votes.</p>
http://fogbugz.stackexchange.com/questions/1021/integration-with-salesforce-comIntegration with Salesforce.comRich Armstrong2009-12-14T14:45:27Z2011-11-18T18:33:47Z
<p>Has anyone integrated Salesforce.com with FogBugz?</p>
<p>Any tips or pitfalls?</p>
<blockquote>
<p><img src="http://www.gravatar.com/avatar/baf927dcc0b0c5d0f41dece1e575aa0f?s=32&d=identicon&r=PG" alt="Fog Creek"> <a href="http://fogbugz.stackexchange.com/questions/1023/whats-that-kiwi-logo-and-case-number-at-the-bottom-of-my-feature-request" rel="nofollow">Case FC255052</a></p>
</blockquote>
http://fogbugz.stackexchange.com/questions/9918/plain-text-html-pick-area-missing-when-using-firefox-10/9920#9920Comment by Rich ArmstrongRich Armstrong2012-02-07T14:53:24Z2012-02-07T14:53:24ZIf upgrading is not an option, you can always switch your user agent back to FireFox 9. <a href="https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/" rel="nofollow">addons.mozilla.org/en-US/firefox/addon/…</a>http://fogbugz.stackexchange.com/questions/4995/copy-wiki-including-all-articles-to-a-new-oneComment by Rich ArmstrongRich Armstrong2012-02-02T16:06:52Z2012-02-02T16:06:52ZSorry, but the complexity of preserving internal and external links means this is probably never going to happen. We don't want people waiting around thinking we're going to work on this, so I'm going to defer this.http://fogbugz.stackexchange.com/questions/9320/feature-request-advanced-search-formComment by Rich ArmstrongRich Armstrong2012-01-30T15:34:27Z2012-01-30T15:34:27ZThis is covered under the other feature request, which is voted higher.http://fogbugz.stackexchange.com/questions/9851/workflow-question-continuous-integration-testing-and-fogbugzComment by Rich ArmstrongRich Armstrong2012-01-23T20:01:08Z2012-01-23T20:01:08ZYou might consider a cross-post on kiln.stackexchange.com, too.http://fogbugz.stackexchange.com/questions/9770/feature-request-better-flagging-for-cases-invisible-to-the-assignee/9847#9847Comment by Rich ArmstrongRich Armstrong2012-01-23T16:44:52Z2012-01-23T16:44:52ZNote that our implementation will not match the feature request. It will not be an interface change, which is too expensive and has performance implications, but a daily task.http://fogbugz.stackexchange.com/questions/4267/where-is-the-tag-list-in-fogbugz-8Comment by Rich ArmstrongRich Armstrong2012-01-23T14:34:50Z2012-01-23T14:34:50ZThis has been fixed for an upcoming version.http://fogbugz.stackexchange.com/questions/9786/how-do-i-clear-all-of-the-cases-from-a-database/9790#9790Comment by Rich ArmstrongRich Armstrong2012-01-13T14:39:26Z2012-01-13T14:39:26ZResetting the Bug ID should happen with ALTER TABLE Bug AUTO_INCREMENT = 1;... Even better would be to take a backup after you do this and just restore the database after each import attempt.http://fogbugz.stackexchange.com/questions/9786/how-do-i-clear-all-of-the-cases-from-a-database/9790#9790Comment by Rich ArmstrongRich Armstrong2012-01-13T14:31:47Z2012-01-13T14:31:47Zplease see the duplicate question.http://fogbugz.stackexchange.com/questions/9413/estimate-values-should-always-be-in-the-same-unitsComment by Rich ArmstrongRich Armstrong2012-01-13T14:29:59Z2012-01-13T14:29:59Zfixed, but see my answer.http://fogbugz.stackexchange.com/questions/9690/anybody-running-ubuntu-lts-10-04-on-latest-fogbugzComment by Rich ArmstrongRich Armstrong2012-01-11T17:30:07Z2012-01-11T17:30:07ZThis is probably not the best place to get an answer, given the traffic. We have plenty of people running on this version.http://fogbugz.stackexchange.com/questions/9632/why-is-a-search-3x-faster-than-an-saved-search-which-is-2x-faster-than-an-equival/9685#9685Comment by Rich ArmstrongRich Armstrong2011-12-14T16:10:07Z2011-12-14T16:10:07ZThe question was edited after my answer.http://fogbugz.stackexchange.com/questions/9528/alttab-doesnt-work-when-modifying-a-table-in-the-wiki-editorComment by Rich ArmstrongRich Armstrong2011-11-29T14:49:33Z2011-11-29T14:49:33ZSince your OS is pretty rare for FogBugz end users, and we can't replicate this using Windows or Mac, this question is unlikely to be helpful to other visitors. I'd like to take this offline. Can you please email us at customer-service@fogcreek.com?http://fogbugz.stackexchange.com/questions/9528/alttab-doesnt-work-when-modifying-a-table-in-the-wiki-editorComment by Rich ArmstrongRich Armstrong2011-11-29T14:48:12Z2011-11-29T14:48:12ZCan you also supply your exact Chrome version? We don't test on Ubuntu.http://fogbugz.stackexchange.com/questions/9582/harden-replying-with-attached-files-frequently-failsComment by Rich ArmstrongRich Armstrong2011-11-29T14:47:18Z2011-11-29T14:47:18ZNope, not normal at all. Please contact us at customer-service@fogcreek.com to troubleshoot.http://fogbugz.stackexchange.com/questions/9588/working-through-long-list-of-cases-not-forgetting-where-i-left/9589#9589Comment by Rich ArmstrongRich Armstrong2011-11-29T14:32:14Z2011-11-29T14:32:14ZI also regularly make use of <code>-viewed:"-1h.."</code> which removes any cases I've looked at in the last hour. As I work my way through the cases, they disappear from the list.