projects Questions - FogBugz Knowledge Exchange

Allow site administrators who are not part of a project

2012-01-24T20:25:09Z

In our FogBugz installation, we have a number of users who are meant to be administrative-only users. That is, it does not make sense for them to be a part of any project within FogBugz. This is necessary to manage groups, add users (we do not allow auto-add), etc.

Unfortunately, all these users appear within every project and people may inadvertently assign cases to them. It would be great if FogBugz supported administrators who were not related to any project within FogBugz but rather only performed administrative functions.

Can projects be created by non site admin

2011-11-10T15:39:16Z

Hi,

Can I give some users the ability to create new projects, or is that limited to the site admin?

Gerald

Listing all Projects a User can access

2011-11-01T12:06:40Z

we are finally trying to migrate to the much improved permission system in our FogBugz installation. As we are working a lot with temporary Freelancers the concept of a Group didnt really work for us: we were routinely creating one group per project.So what we want to do is basically assigning each Project the list of Users who can access it, and basically removing almost all groups.

So i see on the Projects page a nice list of all Users On the Users page i see a list of all the Groups the user is in.

What i am missing on the Users page is a list of all the Projects the user is in.

Is there any possibility to get such a list? It looks like there isnt any? This would be very interesting to see

Subscribe to list of projects/milestones

2011-10-03T10:58:44Z

How can one be automatically informed about creation/deletion/renaming/etc of projects/milestones/etc in FB?

E.g. if someone creates a new milestone (say, "2.4.1 Lighspeed") in project "Pendulum", I'd like to receive an e-mail.

How do I represent a user who works on multiple projects?

2011-04-14T12:48:19Z

Hi Folks If I want to allow the people in my team to work on several projects which are running concurrently, how do I get accurate completion date estimates for each project? The problem is that each project would seem to be calculated in isolation, assuming that each contributor is working on just that project. Many thanks Paul

When should I create global milestones?

2009-12-27T12:22:32Z

When global milestones should be used?

How do they affect the EBS?

I think that should be explained in more detail than in current docs. The global milestones report isn't completely clear.

How does EBS handle multiple projects in global milestones (i mean developer multitasking)?

Feature Request - Solution for too many projects

2010-01-10T20:02:08Z

I do a wide variety of freelancing projects, the number of projects within my FogBugz instance is larger than at a company that only supports a few products. Within a year, there could be well over 100 projects, and this would clearly make the product more difficult to use, specifically by overflowing the reports menu, and increasing the number of choices on all project selection dropdowns, making it more difficult to find the correct project.

I know that you have a feature to delete projects. I tried deleting a project and noticed that it remained part of the account, and could be undeleted later. However, when I deleted a project, I could not filter past cases on the project. For completed projects, I would like to be able to see past cases, time spent, and other data, which I cannot do with deleted projects in the current state.

I propose two solutions:

1) Create a new filter category for "Deleted Projects" which would function identically to how the "Projects" filter works, except the dropdown would only show deleted projects. This would solve the problem by allowing me to view data on deleted projects.

2) Create a new action for archiving projects which would function similar to how deleting projects works now. Then create a new filter category for "Archived Projects" which would function identically to how the "Projects" filter works, except the dropdown would only show archived projects.

Case FC1839297

Projects and Areas

2010-09-02T19:05:35Z

How are Projects and Areas used in FogBugz?

Copy a Project? Or create a template for a project structure?

2010-01-14T17:52:08Z

Hi there are there any possibilities to copy the structure of a project or create a template with some default data in it? We are doing Scrum projects with Fogbugz but we now create every single project again by hand. It would save time if we could copy an existing structure or define a template like one.

Case FC1840671

Feature Request: Organize projects with user-defined project properties

2010-07-23T16:00:54Z

In our installation of Fogbugz, we have a long list of projects (and it's been growing). The projects are easily split up between teams. So most developers only really care about the couple projects his team is working on. It would be nice to be able to have another level of hierarchy above "Project" that would allow the projects to be sorted and more easily according to each functional group (acting similar to the "Project"/"Area" relationship).

One of our users actually wrote a plugin that implements this feature. It needed to be a little hacky though to get the new drop-down menu to display in the right spot (left of the "Project" drop-down). The other problem is maintainability. Our plugin has to be fixed over and over as Fogbugz grows and changes from release to release. It might be nice to add support for gui manipulation to the api if you can't add this kind of functionality as a core feature.

What we have right now is a new "Organization" drop-down that filters the next "Project" drop-down (only displays projects in the selected organization). The "Project drop-down then filters the "Area" drop-down as it does in the normal installation.

Case FC2010577

Seeking advice on project organization

2011-05-27T03:29:53Z

I have an existing project in FB that is used by a small team of developers for a software product. The project contains about 10 areas that correspond to functional areas within the software. The areas are used for filtering/sorting purposes and to allow different primary contacts for different areas.

We now have a need to allow a small group of external customers to submit cases and receive feedback on those cases. A technical support group will have primary responsibility for handling these customer cases and following up with customers. If bugs are found or if other developer support is needed, then we need to be able to assign these cases to the development team. We also want the ability to easily filter customer cases, development cases, or both.

We looking at the public submission feature to help accomplish this. We don't want to open up public submission in the existing development project for a few reasons. First, we don't want to allow public submissions to be assigned directly to development, they should always go to support. Second, we want the public submission interface to present a different set of areas: problem, feature request, question.

To allow different contacts and areas for public vs development cases, it seems that we must use separate projects. If the product is named XYZ, then the projects could be "XYZ Development" and "XYZ Support". This leaves a few problems.

Using separate projects, searching/filtering becomes more difficult when we want to include both development and support cases. I know it's possible to search multiple projects via the search interface, and that can be saved as a filter, but that's not as simple as just setting up a filter. It would be helpful if FB would add the ability to define filters that include multiple projects. Another thing that would help is the ability to define subprojects. We could have a root project for the product, and subprojects for development and support. Searches on the root project would include all subprojects. I know we could also use tags and search for tags, but since tags are entered manually as free text I'm reluctant to rely on them being entered consistently and correctly.

The more important problem is how to assign cases from support to development. If we change the project of a support case, it would be removed from the radar of the tech support team. We also couldn't maintain unique project areas if we move cases back and forth between the projects. One seemingly simple solution would be if FB would allow cases to exist in multiple projects. Barring that, the best solution I can think of is to use subcases. For example, say that a customer submits a case in the support project. Tech support confirms that it is a bug that needs to be assigned to development. They create a subcase and assign the subcase to development. They monitor the progress of the subcase, and when it is resolved they followup with the customer and resolve the support case. This would accomplish what we need, and has the benefit that the customer and development cases can have different assignments and resolutions. My concern is that creating the subcase is a little tedious and possibly error prone.

Does anyone have suggestions for different or better ways to do this?

Thanks in advance for any input.

Suggestion: Sub-Projects

2011-01-31T16:13:44Z

For a future version I'd like to have sub-projects. For example with my aviation software I have a product line "Logbook Pro." I need sub-projects for iPhone, Android, Windows Phone 7, Web Edition, etc.

Thank you.

Making the Inbox project topmost?

2011-04-06T08:02:31Z

Is it possible to set the Inbox project to be on top?

We have another project that starts with the letter A, and it doesn't seem to be a way to customize the ordering of the projects, unless I am missing it somehow?

Is it possible at all?

Feature Request: Project Organization

2010-01-20T00:58:49Z

Possible Duplicate:
Feature Request - Solution for too many projects

After some searching, seems no one has asked this; if this is redundant, I'm sure I will receive the appropriate hand-slap...

The problem: We have a number of projects, some large and some small. Our project list has grown and its become difficult to manage. Besides that, its just plain ugly. (I'm using a wiki to help out now, but 2 documents for one task = issues ) After a while I forget (imagine that) some project details and have to consult "other" document sources.

Over the past year, we have standardized on using FogBugz more for our requirements and work tracking (love the new expanded work items and nested cases). Now, if we can capture more "project" level detail inside FogBugz, we could eliminate another document... (a good thing)

I would like to request 2 added fields for projects:

Category or TAG Field
Notes Field

The Category (or TAG) would filter displayed projects. I would prefer to either select the category before seeing the list of projects, or provide a check box, or TAG field, to show the projects with which I am interested. Creating a [deleted] or [closed] tag, for example, would resolve a previous user's feature request, helping to keep closed projects silently tucked away. The ability to have multiple TAG's per project would be way kewl...

The Notes field could be a simple text field (lots of text space desired), or perhaps even a wiki style text field where I can describe this project -- This field would enable me to record WHY and for WHOM this project is being generated, as well as any other pertinent project details.

I believe these fields are in line with the spirit of FogBugz -- clean and simple operation. The world has embraced Stack Overflow and know how tags work to filter content so the learning curve is also reduced. A push in our shop is also to reduce the number of documents we produce to generate a product -- this will be a GREAT help towards that end.

Case FC2049313

Create contactpersons/address/phone for projects

2011-03-09T10:49:00Z

Hi!

We are using the Fogbugz trial, and we are making a project per customer to handle their cases. The other option would be to use projects to categorize cases. Either way we are missing an addressbook.

Is it possible to have an addressbook that is not FogBugz-user related? We need to have an external contact person, address, phone number, email for each project/customer. Or if they differ, have a case-specific contact person etc.

Please advise

Best regards Tomas

Can't get project schedule report for global milestones

2011-01-05T19:20:52Z

I used to be a team lead that used FogBugz to manage our project, using FogBugz 6 and 7. It was really useful to have the Evidence Based Scheduling show us our burndown and predictions.

I'm now at a different company, and have converted them to FogBugz, and we're on version 8. We have a three week release schedule, and all our projects adhere to them.

We are using Global milestones. When I goto the schedules menu and select a project, I get no scheduling information. The project's own milestones are on the list to report on, but none of the global milestones. Since we don't use individual project milestones, this makes the project reports useless. We don't get any data.

I can see overall reporting using Schedules -> Global Milestones, but i can't break it down by project.

EBS is really useful, and our company is getting ready to make more use of it. Global milestones seem to take this feature mostly away from us. Why can't I get reporting in a project on a global milestone? This is seriously frustrating, as I know how useful EBS is.

Why can't I remove the last assignable 'all projects' milestone from a project when there are plenty of 'this project' milestones available?

2010-11-19T17:39:04Z

See screen shot.

When I try to make the last 'all projects' milestone unassignable in this project, it says 'you must have at least one assignable milestone' HOWEVER there ARE plenty of assignable milestones in the 'this project' milestones section.

Yes I tried clicking 'save' and re-opening this page thinking it might just have not realized I added 'this project' milestones, but it's still not working. Any ideas?

NOTE: RIGHT-CLICK, VIEW IMAGE TO SEE BIGGER

(they need to make it turn into a link...)

Is it possible to ignore global milestones within a project?

2010-06-28T12:44:14Z

We are using both global and project specific milestones. In some projects I'd like to ignore all the global milestones, since they are not really relevant. Is is anyway possible to filter out global milestones in a project?

Project Archive in FogBugz

2011-01-20T20:57:15Z

Is it possible to archive Projects in FogBugz?

Prioritize our Projects (Customers)

2010-12-03T16:30:56Z

We manage several projects using FogBugz with several different Project Managers. A project is defined in our company as a client. So there are many cases associated with each project/client.

We have a monthly PM's meeting to bid and discuss our system wide priorities. We currently use a paper and pencil to "publish" these priorities. These priorities could contain a case or two but 99.9% of the time they are Projects. We use this to shuffle people around to meet deliverable dates or back people off of projects that may not need any of their attention.

As we grow we are starting to use FogBugz more and more, and we are also using PM's and developers that are outside of our home office (me included... :-( ). I want to be able to allow everyone to see these prioritizes and to see how every project is ranked.

Is there some sort of tool/plugin someone here might recommend? Or is there a way to give a project a priority use a custom field or something similar (of course this would be specific to the Project)?

Notify my Project Managers when New Case

2010-08-25T13:46:35Z

I would like to notify managers when a new case is assigned to one of the developers that fixes cases in a certain project. For Example:

Joe - Project Manager for CustomerA, Steve - Developer for CustomerA

I create a case for CustomerA and assign this case to Steve. Steve receives a message from FogBugz telling him a new case has been assigned to him. Joe is not aware of this new case unless he visits the CustomerA filter. Which he doesn't have time to do that often.

I want to know if I can send Joe an email or motify him of a new case arriving in his Project.

Is it possible to retrieve a tag list and their counts within a project or list of projects

2010-11-19T14:40:02Z

Possible Duplicate:
Where is the tag list in FogBugz 8?

In R8 FogBugz has the ability to generate a "TagReport" that lists out all the tags. Is it possible to generate this report for a single project or a list of projects?

To generate a tag repot: http://clx-fog/fogbugz/default.asp?pg=pgTagReport

Excluding deleted project cases from search filter

2010-11-19T14:27:27Z

We've got several old "projects" in Fogbugz that have been closed or have ended over the last few years, some of still contain several open, but useless/nonapplicable cases. We don't mind leaving the old cases there and just closing them, the problem is that when searching for current stuff, the search results are all clogged with old, invalid stuff.

Is it possible to exclude case "projects" from the search index so that old material doesn't confuse the issue when searching?

Fogbugz (and Kiln): Using it together with Scrum?

2010-09-17T15:52:01Z

How good does FogBugz (and Kiln) work together with the Scrum methodology? (Scrum is a method for project management often seen in agile software development)

Do anyone use it together with Scrum in everyday life? If yes, what experiences have you and your team made?

Thanks, in advance!

Project specific Users

2010-01-06T14:19:52Z

Is it posible to assign (normal/admin) users to projects specifically ? So that only certain users can be assigned tasks within a certain project.

It seems that you can assign any user to any project which is not preferable for us.

Bulk-add an Area to a number of Projects - FBOD

2010-10-25T23:34:32Z

Is it possible to bulk-add an area to a selected list of projects? Obviously, if the Project already has that area then I wouldn't want it duplicated.

Project checklist

2010-10-22T02:59:13Z

Hi,

We have a project checklist where in certain tasks needs to be done at certain phases of the project. How can we use this checklist in fogbugz where in certain case appear each time a certain phase is started/finished?

Regards,

Ian dela Cruz

What are the best practices for structuring Projects, Areas, Categories and Tags

2009-12-11T02:16:07Z

I would like to find documentation on the best practices for using Projects and Areas in FogBugz. I notice a few questions around about this but maybe a tutorial that explains how the Fog Creek team envisioned FogBugz to be used and what are some examples of how a software development effort could be divided up into Projects, Areas, Categories and the use of Tags etc.

We have been using FogBugz for about a year now and it has proven to be an invaluable tool. We are planning to re-organize projects a bit next month and I thought that this is an appropriate time to ensure that we are actually getting th emost out of this tool.

auto generate filters for each project?

2010-09-17T17:49:22Z

is it possible to auto-generate or have filters dynamically coincide with projects?

a new submenu in the filters menu...

filters -> projects -> project A, project B

if i add a project C from the project screen and remove project A i'd have...

filters -> projects -> project B, project C

each filter would just show all open cases from project

How to show impact of other projects in schedule?

2010-09-01T20:24:44Z

I've got a project set up in FogBugz, and the estimates on the tasks for my next milestone put me comfortably ahead of schedule for completion. The problem is that I don't spend 100% of my time on this project, and I think FogBugz is projecting as if I do.

I went into out "sandbox" project, created a case with an estimate of 20 hours and a due date before the real project's milestone. When I went back to the completion chart for my real project, it had not changed.

So, my question is, is it possible for FogBugz completion estimates to take into account my estimates and obligations on other projects?