Feature Request: Time to resolution report - FogBugz Knowledge Exchange most recent 30 from http://fogbugz.stackexchange.com 2013-06-18T21:37:11Z http://fogbugz.stackexchange.com/feeds/question/7637 http://www.creativecommons.org/licenses/by-nc/2.5/rdf http://fogbugz.stackexchange.com/questions/7637/feature-request-time-to-resolution-report Feature Request: Time to resolution report adambox 2011-03-29T17:49:00Z 2012-11-02T07:27:24Z <p>I would like to be able to report on how long it took to resolve cases. For example, show a column in the case list that gives the time from when the case was first opened to when it was first resolved.</p> <blockquote> <p><img src="http://www.gravatar.com/avatar/baf927dcc0b0c5d0f41dece1e575aa0f?s=32&amp;d=identicon&amp;r=PG" alt="Fog Creek"> <a href="http://fogbugz.stackexchange.com/questions/1023/whats-that-kiwi-logo-and-case-number-at-the-bottom-of-my-feature-request" rel="nofollow">Case FC2039350</a></p> </blockquote> http://fogbugz.stackexchange.com/questions/7637/feature-request-time-to-resolution-report/7638#7638 Answer by adambox for Feature Request: Time to resolution report adambox 2011-03-29T17:51:13Z 2011-03-29T17:51:13Z <p>We have a case open to consider this feature for a future release. Please up-vote this <em>question</em> (not this answer) to show your support for adding this feature.</p> <p>If anyone has a good workaround for this, please post as a new answer here. If you have direct database access (i.e. you are running FogBugz on your own server), you can query the database to get this information. You can also <a href="http://fogbugz.stackexchange.com/questions/2992/how-do-i-go-about-making-my-own-plugin" rel="nofollow">write a plugin</a> (currently available plugins are listed in the <a href="http://www.fogcreek.com/FogBugz/plugins/" rel="nofollow">Gallery</a>) which can find and display resolution time.</p> http://fogbugz.stackexchange.com/questions/7637/feature-request-time-to-resolution-report/10915#10915 Answer by jonnyboats for Feature Request: Time to resolution report jonnyboats 2012-11-01T20:36:32Z 2012-11-02T07:27:24Z <p>Could we expand on this request to include other times such as:</p> <ul> <li>time to detect</li> <li>time to escalate</li> <li>time to mitigate</li> </ul> <p>etc.</p>