How can I allow Correspondents access to the case list and the actual history (all comments etc) which a community user doesn't allow? - FogBugz Knowledge Exchange most recent 30 from http://fogbugz.stackexchange.com 2013-05-22T21:58:11Z http://fogbugz.stackexchange.com/feeds/question/7115 http://www.creativecommons.org/licenses/by-nc/2.5/rdf http://fogbugz.stackexchange.com/questions/7115/how-can-i-allow-correspondents-access-to-the-case-list-and-the-actual-history-al How can I allow Correspondents access to the case list and the actual history (all comments etc) which a community user doesn't allow? Anita 2011-02-17T16:13:53Z 2011-02-24T01:13:19Z <p>Without having to purchase 70+ licenses for the non-IT users that we do work for, how can I allow Correspondents access to the case list and the actual history (all comments etc) which a community user doesn't allow? They do not need to update/change cases just view them. </p> http://fogbugz.stackexchange.com/questions/7115/how-can-i-allow-correspondents-access-to-the-case-list-and-the-actual-history-al/7116#7116 Answer by db for How can I allow Correspondents access to the case list and the actual history (all comments etc) which a community user doesn't allow? db 2011-02-17T16:56:54Z 2011-02-17T16:56:54Z <p>I'm afraid that's not really a workflow supported by FogBugz. Correspondents are allowed to view correspondence (i.e. email) via the "Community Users" feature and public/anonymous case views, but in order to view a case's non-email comments, they need to be a "Normal" user.</p> http://fogbugz.stackexchange.com/questions/7115/how-can-i-allow-correspondents-access-to-the-case-list-and-the-actual-history-al/7233#7233 Answer by Anita for How can I allow Correspondents access to the case list and the actual history (all comments etc) which a community user doesn't allow? Anita 2011-02-24T01:13:19Z 2011-02-24T01:13:19Z <p>Could we create a single user login and give it to users in order to view the non-email comments as opposed to creating separate user accounts for each?</p>