Does AutoSort look at the "to" field? - FogBugz Knowledge Exchange most recent 30 from http://fogbugz.stackexchange.com 2013-05-22T09:13:49Z http://fogbugz.stackexchange.com/feeds/question/6634 http://www.creativecommons.org/licenses/by-nc/2.5/rdf http://fogbugz.stackexchange.com/questions/6634/does-autosort-look-at-the-to-field Does AutoSort look at the "to" field? Mike 2011-01-14T19:33:32Z 2013-05-03T20:22:00Z <p>Right now, we have feedback@ourdomain.com, press@ourdomain.com, sales@ourdomain.com, etc. Our mail server is forward-only; we have no POP or IMAP access or local delivery. It just sends everything along to one or more GMail accounts.</p> <p>We'd like to try out FogBugz, and so we want:</p> <ul> <li>everything sent to feedback@ourdomain.com marked as "feedback"</li> <li>everything sent to press@ourdomain.com marked as "press"</li> </ul> <p>etc.</p> <p>However, we'd rather not install a POP or IMAP server, so it looks like our only choice is to forward everything to cases@ourdomain.fogbugz.com and pray that the AutoSorter will quickly realize that the only thing it needs to care about is the "to" address the message was originally sent to.</p> <p>Does AutoSorter look at these headers, or does it only pay attention to the message body? And is there any way to <em>manually</em> sort by the "to" header?</p> http://fogbugz.stackexchange.com/questions/6634/does-autosort-look-at-the-to-field/6637#6637 Answer by Rich Armstrong for Does AutoSort look at the "to" field? Rich Armstrong 2011-01-14T20:42:24Z 2011-01-14T20:42:24Z <p>The autosorter does look at all tokens, and these headers are pretty predictable, so you should be able to sort with them and have it pick up the pattern.</p> <p>Note, though, that you cannot send mail <code>From</code> these email addresses. All outgoing mail will come out through <code>cases@</code>.</p>