status resolved (duplicate) shows up in "open cases" filter - FogBugz Knowledge Exchange most recent 30 from http://fogbugz.stackexchange.com 2013-05-24T21:46:38Z http://fogbugz.stackexchange.com/feeds/question/2844 http://www.creativecommons.org/licenses/by-nc/2.5/rdf http://fogbugz.stackexchange.com/questions/2844/status-resolved-duplicate-shows-up-in-open-cases-filter status resolved (duplicate) shows up in "open cases" filter Travis Laborde 2010-04-25T02:51:37Z 2010-04-25T19:24:18Z <p>So I've set up a filter to show all open cases assigned to members of my team, sorted by assignedto then status. And I see an entry on the list of a case where the status is Resolved (duplicate).</p> <p>I've gone into the workflow and seen that this status is under the "resolved" set.</p> <p>Any ideas?</p> http://fogbugz.stackexchange.com/questions/2844/status-resolved-duplicate-shows-up-in-open-cases-filter/2845#2845 Answer by Greg Saven for status resolved (duplicate) shows up in "open cases" filter Greg Saven 2010-04-25T19:24:18Z 2010-04-25T19:24:18Z <p>A resolved case is still considered open. If you don't want to see resolved cases in your list of open cases, you need to filter on <em>Status -> Active - Any Active Status</em>, not <em>Open or closed -> Open</em>.</p>