status resolved (duplicate) shows up in "open cases" filter - FogBugz Knowledge Exchange most recent 30 from http://fogbugz.stackexchange.com2013-05-24T21:46:38Zhttp://fogbugz.stackexchange.com/feeds/question/2844http://www.creativecommons.org/licenses/by-nc/2.5/rdfhttp://fogbugz.stackexchange.com/questions/2844/status-resolved-duplicate-shows-up-in-open-cases-filterstatus resolved (duplicate) shows up in "open cases" filterTravis Laborde2010-04-25T02:51:37Z2010-04-25T19:24:18Z
<p>So I've set up a filter to show all open cases assigned to members of my team, sorted by assignedto then status. And I see an entry on the list of a case where the status is Resolved (duplicate).</p>
<p>I've gone into the workflow and seen that this status is under the "resolved" set.</p>
<p>Any ideas?</p>
http://fogbugz.stackexchange.com/questions/2844/status-resolved-duplicate-shows-up-in-open-cases-filter/2845#2845Answer by Greg Saven for status resolved (duplicate) shows up in "open cases" filterGreg Saven2010-04-25T19:24:18Z2010-04-25T19:24:18Z<p>A resolved case is still considered open. If you don't want to see resolved cases in your list of open cases, you need to filter on <em>Status -> Active - Any Active Status</em>, not <em>Open or closed -> Open</em>.</p>