Why do resolved cases have a Resolve button? - FogBugz Knowledge Exchange

Why do resolved cases have a Resolve button?

2012-10-11T09:34:52Z

I noticed that resolved (but open) cases have a Resolve button. Why is that? So users can change the resolution status?

I find it confusing. Users can Edit to change the status, isn't that enough?

Answer by db for Why do resolved cases have a Resolve button?

2012-10-11T12:35:23Z

The Resolve button is there so you can easily re-resolve a case with a different status.

While the Edit button does allow you to change the status of a resolved case, as you mention, clicking the Edit button puts your focus into the comment textbox, while clicking Resolve focuses the status droplist directly. It's not a huge difference, but it's helpful depending on what you're trying to do. Especially if you're trying to navigate around FogBugz quickly using its keyboard shortcuts.

Answer by Michel de Ruiter for Why do resolved cases have a Resolve button?

2012-10-12T07:18:34Z

It's by design, but we disagree enough to fix it using this customization:

name:          Hide re-Resolve
description:   Hides the Resolve buttons for resolved cases
author:        Michel de Ruiter
version:       1.0.0.0

js:

function hideResolve() {
  if ($('.status.resolved').length)
    $('a.resolve').remove();
}
hideResolve();
$(window).on('BugViewChange', hideResolve);