Assign a case to a person: wrong visibility of virtual users - FogBugz Knowledge Exchange most recent 30 from http://fogbugz.stackexchange.com 2013-05-22T15:48:37Z http://fogbugz.stackexchange.com/feeds/question/10813 http://www.creativecommons.org/licenses/by-nc/2.5/rdf http://fogbugz.stackexchange.com/questions/10813/assign-a-case-to-a-person-wrong-visibility-of-virtual-users Assign a case to a person: wrong visibility of virtual users Juerg 2012-09-24T16:21:18Z 2013-05-13T22:22:00Z <p>The list box of the assign function shows a list of persons in a dropdown box. This listbox also shows <em>all</em> virtual users. This is not correct. </p> <p>Let me explain: I have to hide all virtual users, because i have one virtual user per inbound mailbox and and i have one mailbox per customer. That means i have one virtual user per customer, and the name of the virtual user contains the customers name. I also have 1 user account per customer because he is allowed to see all the cases in "his project". The current fogbugz version shows in the "assign to person" listbox the normal users with access to this project, plus the administrator, plus all virtual users. I do not agree to this, because that's why each of my customers can see a list of all other customers.</p> <p>I want to hide all virtual users from the "choose a person" list in the assign function. Or: I want assign project right to virtual users and the "choose a person" listbox must show only virtual users that are allowed for this project.</p> <p>Regards, Juerg</p> <p>My Fogbugz Version: 8.8.39.0</p> http://fogbugz.stackexchange.com/questions/10813/assign-a-case-to-a-person-wrong-visibility-of-virtual-users/10832#10832 Answer by db for Assign a case to a person: wrong visibility of virtual users db 2012-10-01T12:50:40Z 2012-10-01T12:50:40Z <p>Please contact our support team at customer-service@fogcreek.com and let's see if we can come up with a user/permissions model that will accomplish what you're after.</p>