Delete email without resolve/close - FogBugz Knowledge Exchange most recent 30 from http://fogbugz.stackexchange.com2013-05-19T01:44:44Zhttp://fogbugz.stackexchange.com/feeds/question/10349http://www.creativecommons.org/licenses/by-nc/2.5/rdfhttp://fogbugz.stackexchange.com/questions/10349/delete-email-without-resolve-closeDelete email without resolve/closePieter Omvlee2012-05-03T15:01:28Z2013-05-04T04:22:00Z
<p>Very often an email I get needs a simple response and then I can forget about it. So I want to delete it as quickly as possible. Right now I can only to that through 'Resolve' and then 'resolve and close'. Shouldn't there be an easier way?</p>
http://fogbugz.stackexchange.com/questions/10349/delete-email-without-resolve-close/10353#10353Answer by db for Delete email without resolve/closedb2012-05-03T15:24:55Z2012-05-03T15:24:55Z<p>When you're replying to the email, there should be a "Send & close" option (depending on your workflow rules) that will send your response and also resolve and close the case all in one step.</p>