Delete email without resolve/close - FogBugz Knowledge Exchange most recent 30 from http://fogbugz.stackexchange.com 2013-05-19T01:44:44Z http://fogbugz.stackexchange.com/feeds/question/10349 http://www.creativecommons.org/licenses/by-nc/2.5/rdf http://fogbugz.stackexchange.com/questions/10349/delete-email-without-resolve-close Delete email without resolve/close Pieter Omvlee 2012-05-03T15:01:28Z 2013-05-04T04:22:00Z <p>Very often an email I get needs a simple response and then I can forget about it. So I want to delete it as quickly as possible. Right now I can only to that through 'Resolve' and then 'resolve and close'. Shouldn't there be an easier way?</p> http://fogbugz.stackexchange.com/questions/10349/delete-email-without-resolve-close/10353#10353 Answer by db for Delete email without resolve/close db 2012-05-03T15:24:55Z 2012-05-03T15:24:55Z <p>When you're replying to the email, there should be a "Send &amp; close" option (depending on your workflow rules) that will send your response and also resolve and close the case all in one step.</p>