Can I highlight the case event jumped to?

2011-11-30T08:27:29Z

Every specific case event can be "jumped" to, using the link available on the date+time. But if the case is short, it's not clear which event it is, because the browser can't scroll it to the top. Is there some way to let it stand out?

Bugmonkey Script Archive

2009-09-16T16:31:17Z

Bug-monkey scripts probably don't qualify as full plug-ins on their own right and probably don't belong in the plug-in gallery, but it would be nice to have a centralized repository of BugMonkey scripts/css where people can share them

Since they are essentially just text blocks, I though I'd open a Question on here where people could post their scripts and/or vote on the best ones.

Michael: If you had other ideas for another place to do this, please let me know and I'll delete this post.

Statuses and Workflow

2011-08-02T16:58:05Z

What does case status mean and how does a case move through the various statuses?

Easy UI to Diff between any Wiki revision

2012-02-06T22:03:39Z

I'd really like an easier way to diff between any two revisions in the wiki, so that if we have something like:

List item
Current API
V 2.01
typo fix
V 2.0
more formatting
formatting
V 1.0
etc.

We can quickly select important versions to diff between.

(As pointed out below, this is possible using "What Changed". So, the request is a simpler UI to select which two versions directly from the Info page)

Feature Request: Add "Resolved" to "Open v Closed" chart breakdown (e.g. Open v Resolved v Closed)

2011-04-14T08:53:20Z

Tracking the progress in status of cases over the course of an iteration is really valuable to us, but at the moment we have two relevant chart breakdowns ("Open vs. Closed" or "Status"), neither of which gives us what we really want.

The problem with "Open vs. Closed" is that cases are only marked as closed once they'd been QA'd, which tends to happen in a block at the end of an iteration - whereas as the developers are marking cases as "Resolved" continuously throughout development. Showing Open vs. Resolved would give us a much more representative measure of development progress.

The Status breakdown is too detailed as it separates out all statuses within all cases categories - which is confusing.

Why can't I refine a search the way I can a filter?

2011-09-04T18:00:22Z

When I use filter to select some cases in my FogBugz (for example cases that active and assigned to me) I get ordered list of all cases that matches the filter. I also can easily change the filter (e.g. instead of all cases assigned to me, select all cases assigned to John Smith)

But if I want do the same via search, I can't refine the results (even if my selection was a filter - see example)

status:"active" assignedto:"Slava [    ]" type:"cases" orderby:"Priority"

Result:

As you can see in the second example I can't refine the filter, but I expect that the result should be the same. (because I use the meta-language as status, assignedto, etc...) Why I can translate the search string to filter representation?

Thanks, Slava

Fogbugz screenshot 6.1.1 crashes on OS X Lion (10.7.2)

2012-01-06T18:50:21Z

The app will launch and put in the icon in the menu bar, but once I get the crosshair and drag an area on the screen, it crashes. Happens every time.

I downloaded the app from our premise-based Fogbugz installation (v6.1.46). Is there a fixed version of the screenshot utility? I use it all the time, but just recently moved to Lion and now can't use it at all.

Hide menu items using Bugmonkey

2010-09-14T14:12:00Z

Hey, we're brand new to FogBugz and we aren't quite ready to use everything the system has to offer. To help get the team comfortable with the tool, I'm looking to hide some menu items to keep them focused on the portions of the system we are using. Specifically, I'm looking to hide the "discuss" menu item. We're on FB on Demand, so I think we'll need to use BugMonkey.

Anyone know of the script we should use? Thanks!

Feature request: icons for status and priority instead of text

2011-05-17T13:21:22Z

We would like to display status and priority as icons instead or additional to text. It would improve the visual appeal and overview in the list cases view.

Divide pages into frames so page "header" information (e.g., menus) remains visible when scrolling

2012-02-07T02:17:48Z

Please consider placing the FogBugz page "header" in a separate frame so the rest of a page can be scrolled without losing the information displayed at the top of the page.

That is, "lock" the following information at the top of the page so it's always in view:

Do case number references in emails create permanent case relations?

2011-07-04T11:50:12Z

We're evaluating FogBugz On Demand, and like the idea of the mailbox feature where cases are created or updated automatically. However, this seems to work a little too well. If an email is sent which includes the text "Case 10" (for example), it is automatically added into Case 10, and case 10 is reopened if it was previously closed.

Doesn't this mean that anyone with knowledge of the appropriate email address can reopen any Fogbugz issue?

Also, I can't see any way to remove an unwanted (but automatically assigned) email from a case once it's there. Am I missing something obvious?

Thanks,

David

Plain Text / HTML pick area missing when using Firefox 10

2012-02-06T21:39:52Z

We are running FB 8.4.90 and a PC that has received an update to Firefox 10 is no longer able to see the Plain Text / HTML pick area when editing a case. We were not able to find anything in the release notes since 8.4.90 that mentions a fix for this.

The pick feature works in IE 8, 9 and Firefox version 9.

Would upgrading to 8.7.58 fix this issue?

Has this issue come up before?

Thanks, Blake

What Happens when a milestone is completed??

2011-10-25T15:19:36Z

Your product is great, I've been using it for about 4 years now. My problem is what happens when a Milestone is complete? Engineering generates a release... we stick it in a folder, and tell our service department it is available, then they put it into BETA or maybe it goes to Production (we ship servers with our stuff installed on it). Or maybe in BETA it has issues and needs to be pulled back... my point here is wouldn't it be great if Fogbugz provided a way to track the state of a milestone AFTER all the work is done? thank you

ps if you can recommend some software to do this, that would be great. I tried trello... it's close but with no dates it's a little bit abstract and I would rather it 'known' about the milestone(s) already.

Feature Request: Ability to set a completion date on a milestone which depends on another that has no date

2011-06-17T15:43:34Z

When I setup these milestones:

Prep Work (no date)
Coding (no date, depends on Prep Work)
Testing and Release (no date, depends on Coding)

and I then try to set a completion date for Testing and Release, FogBugz won't let me, complaining that it starts before a milestone which it depends upon.

What's going on?? Answer: FogBugz always assumes that milestones with dates come before ones with no dates.

Feature Request

If there are dependencies involved, as in my case, EBS should be smart about it and see that the one with a date must come after those without dates, and allow me to set it that way.

Case FC2077466

Screen capture after switching to https throws some errors

2011-08-12T11:18:06Z

We've recently moved to running Fogbugz over https which work amazingly easily.

One annoying quirk though is that the screen capture plugin does not follow the redirect from the old http:// to the new https:// address. As a result it throws a hundred and one javascript errors as it tries to load the Fogbugz homepage in the little pop up window.

Simple fix (once I'd clicked through the 50+ error pop ups, damn you IE) is to right click on the screen capture icon in your quick launch bar, select Options and change the url it posts to to use https://

Cheers

Pete

Plain text email of an HTML post should indicate if there are links.

2011-10-17T16:17:51Z

I do this several times a week: I craft a nice HTML post with certain comments being links to supporting documentation and the email is plain text. The receivers see the email and immediately have questions: Is that assertion really true?

So it'd be nice if the email went from this:

You need to use the transmog widget to mogrify the gazoinkick. Otherwise you'll get corrupt data.

to this:

You need to use the transmog widget to mogrify the gazoinkick. Otherwise you'll get corrupt data.

Note: the above message contains links when viewed in the interface.

Feature Request: Reference and link Kiln changesets/files in FogBugz Cases

2011-08-19T23:41:09Z

This may already exist, but after extensive searches and reading, I haven't found anything.

I would like to be able to add a link in a FogBugz case to a file in a Kiln repository, much like you can link a wiki article using W###.

We have client facing documentation (requirements docs, diagrams, design docs, etc.). These are all created in Microsoft Word and Visio.

Since it is relatively difficult to export cases that belong to a project into a client presentable document, it would be very helpful to be able to place all of the client facing project documents in a Kiln repository and then add a link to the case from which it was created. This way we can continue to keep our project documents under version control and intact to share with clients, and link them to the actual work that is done and tracked in FogBugz.

If this is possible, we could also store testing files and such in Kiln and link them to the testing cases in FogBugz. I would much prefer to keep these types of files under version control anyway, and not add them as attachments to a FogBugz case.

Is there an existing feature that will do this, or is this a new feature?

Thanks!

Feature Request: Add Drag and Drop File Uploads with Firefox 3.6

2010-09-20T15:00:02Z

Firefox 3.6 and future supports drag and drop attachments like Chrome/Safari, will we be seeing that soon?

Case FC2217940

Feature Request: Better flagging for cases invisible to the assignee

2012-01-09T04:01:09Z

Issue: frequently, we (by accident) assign a case to a user who cannot see the case. This happens because of the way FB security works. (We have two projects: An "internal" project that only our on site team sees, and an "external" project, that internal and external subcontractors see. Sometimes we assign a case to a subcontractor but accidentally have it in the "internal" project.)

This problem is LARGE because sometimes a case will sit for weeks, invisible to the assignee, and we get mad at the assignee for not doing it (and we miss deadlines that FB is supposed to help us meet).

FB does throw a warning when a case is assigned to a user who has no rights to see the case, but the warning is small and unobtrusive.

This feature request is for two things:

1) When making this mistake, the warning should have a RED STOP SIGN, or YELLOW TRIANGLE ! that is louder than the current notice (just adding such a graphic would help)

2) In the grid, such a case should be called out (such as with a yellow triangle) so it is easy to spot

Case FC2204062

Thank you!

Feature Request: Allow deletion of the schedule item category

2011-09-19T19:27:04Z

I can't delete the Schedule Item category because it has "special meaning" for Evidence Based Scheduling. But I can't figure out exactly what special use it has that would prevent EBS from functioning without it (or, more precisely, without cases that can be marked as it.)

If I can use EBS successfully without using schedule items, I should be able to delete schedule items so as not to confuse my users.

Switching a Parent Case ID over to Subcase ID loses value

2012-02-06T06:06:16Z

Hi,

I can reproduce this issue every time. (We're using FogBugz onDemand).

Create a case (Let's call it case A).
Create a second case, making it a subcase of the first (Let's call it case B)
Edit case A or case B, it really doesn't matter which one you choose.
If editing case A, remove case B as the subcase, and put it's ID in the Parent Case field. If editing case B, remove case A as the parent and put it's ID in the Subcases field.
Click OK.

Expected Result: The parent/subcase relationship has been swapped.

Actual Result: There is no parent/subcase relationship at all; the changed value is not kept. In the event notation I see "Removed subcase [ID here]". Or "Removed parent [ID here]". I then have to edit the case again and re-enter the value that was lost, click OK in order to finally see the expected revised relationship as "Parent changed from (None) to Case [ID here]" in the event notation.

Please let me know if there's a more appropriate way to file issues (versus feature requests since the "Submit Feature Requests" button didn't seem the right way to go about reporting this issue).

Thanks, ~Angela

Case FC2215900

How do I drag and drop a file attachment?

2012-02-03T22:54:19Z

I use chrome and FF, on win XP and Win7

How do I do this?

http://blog.fogcreek.com/dragndrop-attachments/

Thank you!

(Plugin) How do I read the tags of a case when it is edited?

2012-02-04T18:15:50Z

Is there any way I can read a cases tags in a plugin when it's edited? I'm currently using IPluginBugCommit.BugCommitAfter, however it seems to only contain a list of added tags (rgsTagsAdded) and removed tags (rgsTagsRemoved).

My plugin needs to know whether the case has a certain tag, even if it wasn't just added.

Is there any way to do this?

How do I easily download attachments from a case?

2010-10-11T12:03:24Z

Is there any way to save all attachments in an e-mail/case edit at once? Sometimes we receive batches of several files from customers, and it is a pain to have to save them individually. Especially since usually some are screen shots and some are data files, so in Fogbugz we get a mix of inline-displayed images and text links.

Using BugMonkey to translate FogBugz UI text

2011-09-01T04:35:45Z

I'm trying to translate some basic text labels (e.g. Priority, New Case, List Cases, Assigned to...) into Chinese for our testers to input bugs.

I'm using On-demand FogBugz so can't change lang.xml file to have my own translation. However Support suggested to me that I could use BugMonkey and javascript to dynamically replacing text on the page with text in my language. However I'm not familiar with JavasScript, searching on the bugmonkey script archive post and trying out a few scripts didn't seem to work either.

Could anyone suggest a code snippet I could use to simply plug in A->B to replace page element text? e.g. something like:

element.replace("New Case","Xin Wenti");
element.replace("AAA","BBB");

Deleting multiple orphaned wiki articles

2011-08-17T16:05:10Z

Can you add functionality to delete multiple/all orphaned wiki articles? It can be quite tedious and time-consuming to delete them individually.

When will IE be supported for drag and drop

2010-09-28T13:21:38Z

When will IE be supported for drag and drop?

Product Roadmap

2012-01-19T00:45:06Z

Is there a publicly available development Roadmap for Fogbugz?

We've been using Fogbugz since June 2005. It's a great tool and we've seen a regular stream of improvements. I might be wrong but I get the sense that StackExchange has become the company's priority. Jira is now attractively priced for a small team - cheaper than a 10 user maintenance agreement for Fogbugz and we could give up hosting saving more $.

So now for the first time I'm pondering a move, especially absent a Roadmap for anticipated feature enhancements (especially Grid View edit - http://fogbugz.stackexchange.com/questions/1368/feature-request-allow-editing-in-grid-view)

Feature Request: Add ability for BugzScout to submit HTML

2012-02-02T19:10:42Z

I am setting up BugzScout to report unexpected issues with our software. I've been able to get it configured to do everything we need. The only issue I've run into is that when I pass in HTML formatted information for the extra info field, it doesn't display in HTML in the ticket.

Is there some way this can be achieved? If not is this something that can be added? It would make it so much easier to read/display with a stack trace be formatted with HTML.

Case FC2216446

Ongoing "General stuff" type tasks

2012-02-01T09:04:18Z

In my work place I need to log in 8 hours a day to whatever tasks I'm working on. We actually use Redmine officially but I use Fogbugz and then port the information across.

When I'm working on a well defined, specific bug or feature, that's easy and I can be "Working on" that item in Fogbugz.

However I have found myself creating tasks like "General Project Stuff" with an estimate of 1000 hours just as the default thing to fallback on when I'm not working on anything that specific. Maybe I'm helping a colleague with some problem, or in an unplanned meeting, or writing some thoughts down on some topic.

Is this a good idea or not? It seems too much work to create tiny little tasks for every little thing I'm working on, but I worry that I'm abusing the system somehow.

How does everyone else deal with this kind of 'miscellaneous' time?

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